BANGGANG WU, S. (Sixue) J. . Analyzing the Impact of Live Chat Service Implementation on Customer Online Shopping Satisfaction. CONVERTER, [S. l.], p. 308-324, 2021. DOI: 10.17762/converter.294. Disponível em: https://converter-magazine.info/index.php/converter/article/view/294. Acesso em: 7 may. 2024.