Survey of UI Design Needs for Integrated Service Apps in Large Hospitals are the Medical Industry-Based on a Case Study in Zhengzhou

Abstract

The improvement of Service Apps has a strong driving effect on the overall improvement of the medical industry. Besides, it is more conducive to the prevention and control of the COVID-19 outbreak for patients with chronic and mild diseases to use the online inquiry. Therefore, in this paper, the status quo of comprehensive service design for large-scale hospitals in Zhengzhou, China is analyzed and summarized, and the necessary requirements for establishing a unified UI (User Interface) design centered on users (patients) are studied, in order to enhance and improve the design content of inappropriate placement and use of UI.Using the existing model of integrated services, an evaluation project is proposed for users. A survey study is made on investigating the needs for UI design in large general hospitals from a service perspective based on relevant theories, which aims to achieve enhancement of the hospital system, reach work productivity and increase brand-name value of hospital services. It involves the lack of unity of information systems and user confusion due to the different forms. To solve this problem, user-centric UI design includes a coherent interface, an experiential design component, and a visual component. Therefore, in this study, the network service App and UI design needs of large hospitals in Zhengzhou City are investigated and summarized.Based on the situational design method, the user centered design fully considers the user needs in different situations and gives feedback, so as to improve the user experience. The integrated design model of service design created in this study will help large general hospitals in Zhengzhou to establish organic, efficient and high-quality health care services, and realize a general hospital system to improve service experience and service satisfaction for all users.